Galeries Lafayette Sales Advisor

Paris • France

Wednesday, June 25, 2025

The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French distributor of luxury watches and fine jewelry. Operating under esteemed brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz, the division serves as the purchasing hub for jewelry and watch sectors across 57 department stores in France and Luxembourg. With a robust presence of 70 retail locations throughout France and a comprehensive e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban settings and airports, supported by a network of 12 boutiques and an online store. The division also manages monobrand boutiques for luxury names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès, both in department stores and airports, aiming to captivate enthusiasts and connoisseurs alike.

1. Facilitate the sale of luxury products using appropriate sales techniques and ceremonial protocols.
2. Provide personalized customer service, tailoring the experience to individual client needs and motivations.
3. Showcase and highlight the excellence of products, introducing clients to exceptional pieces.
4. Contribute to the boutique's revenue growth and achievement of sales targets.
5. Ensure customer satisfaction by creating a unique shopping experience and maintaining client relationships.
6. Develop and manage a client book, implementing targeted CRM actions.
7. Participate in after-sales service missions.
8. Maintain the boutique's appearance and adhere to group and brand policies and procedures.
9. Assist in product merchandising according to established standards.

1. Minimum of 2 years of successful sales experience in high-end service environments.
2. Fluency in English; proficiency in a third language is advantageous.

1. Mastery of luxury codes and associated sales techniques.
2. Strong interpersonal skills for building internal and external relationships.
3. Dynamic, adaptable, with excellent presentation and service orientation.
4. Team spirit, curiosity, commitment, and enthusiasm.

A minimum of 2 years in luxury sales or a similar high-end service environment is required.

Benefits include a stimulating variable remuneration linked to boutique and individual performance, employee discounts, 100% premium pay for Sunday work, meal vouchers, personalized onboarding, specific training in the Horlogerie Bijouterie domain, and a dynamic career path.

The company is committed to inclusivity and environmental responsibility, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 and actively participates in initiatives like DuoDay. The workplace fosters a culture of recycling and sustainability.