Galeries Lafayette Sales Advisor
The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, both integrated and affiliated. It also manages multi-brand watch spaces in 40 of these stores. With 70 retail locations across France and an e-commerce platform, Louis Pion offers an unparalleled selection of watches and, more recently, jewelry from over 60 brands, ranging from accessible to premium, alongside its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban settings and airports, through its network of 12 boutiques and online presence. Additionally, bespoke jewelry creation services are available. Beyond its own brands, the division operates mono-brand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Watch and Jewelry Division aims to captivate the hearts of the curious, enthusiasts, and connoisseurs of watches and jewelry alike.
- Welcome and assist clients, ensuring a memorable customer experience.
- Advise clients and tailor arguments to meet their specific needs.
- Process transactions efficiently and accurately.
- Promote the Louis Pion brand and drive sales growth.
- Contribute to store upkeep and window display creation, ensuring regular restocking.
- Possess in-depth knowledge of store offerings and effectively present brands to clients.
- Handle simple repairs on-site, such as resizing and bracelet changes.
- Manage after-sales service and special order follow-ups.
- Oversee delivery checks and conduct inventory counts.
- Showcase the curated selection of jewelry with enthusiasm.
- Customer-oriented mindset with a passion for building trustful relationships.
- Action-oriented with a focus on achieving results.
- Adaptability to various situations and openness to new challenges.
- Strong interpersonal and communication skills.
- Sales acumen and ability to influence purchasing decisions.
- Proficiency in handling transactions and inventory management.
- Knowledge of watch and jewelry brands and products.
Previous experience in retail sales, particularly in the luxury sector, is preferred.
Fixed salary over 12.5 months with performance-based variable compensation.
Benefits include employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.
The company fosters an inclusive environment, welcoming individuals with disabilities and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling used watches and jewelry at all retail locations.