Galeries Lafayette Public Engagement Officer

Paris • France

Monday, December 8, 2025

Galeries Lafayette, a prominent name in the luxury retail sector, is synonymous with innovation and creativity. As part of a larger conglomerate that includes renowned brands such as La Redoute, Louis Pion, and Mauboussin, Galeries Lafayette offers a dynamic and inclusive work environment. The company is committed to diversity and inclusivity, boasting a workforce that represents 98 nationalities. Galeries Lafayette is dedicated to creating a joyful and engaging shopping experience, both online and in-store, across various lifestyle domains including fashion, beauty, home, jewelry, watches, and food.

1. Serve as the art and culture reference for the store, ensuring the implementation, follow-up, and coordination of visitor-oriented actions.
2. Organize heritage tours, manage schedules, and oversee the recruitment, training, and support of external mediators involved in the program.
3. Design and conduct cultural mediation activities related to programming, including specific tours, workshops, and meetings.
4. Develop dedicated tools and conduct necessary documentary research for preparing public-facing materials.
5. Contribute to audience development by devising targeted actions aligned with the objectives of the Cultural Engagements Directorate.
6. Participate in the public development strategy, defining the overall vision for mediation and structuring action plans related to cultural events and projects.
7. Prepare detailed reports to analyze attendance, measure the impact of actions, and adjust strategies accordingly.
8. Maintain active monitoring of cultural offerings to enhance the excellence and innovation of proposals.
9. Occasionally work on Saturdays or Sundays, approximately once a month, depending on cultural events held at the store.

1. 2-3 years of experience in a similar role

1. Autonomy and organizational skills
2. Proficiency in English
3. Ability to engage and motivate teams
4. Technological proficiency and adaptability
5. Agility in learning and embracing new challenges

A minimum of 2-3 years in a similar position, demonstrating autonomy, organizational skills, and the ability to engage and motivate teams.

Annual gross salary between €35,000 and €40,000, paid over 13 months.

Benefits include a profit-sharing and participation bonus, employee discounts, 80% coverage of transportation costs, personalized onboarding, and dynamic career progression opportunities.

Galeries Lafayette fosters an inclusive and supportive work environment, committed to gender equality and combating everyday sexism. The company has signed the StOpE charter in 2019 and is recognized as a 'handi’bienveillant' group, promoting diversity and inclusion across all levels of the organization.