Galeries Lafayette Personal Shopper

Paris • France

Monday, December 9, 2024

Galeries Lafayette, a distinguished name in the luxury retail sector, is part of a larger conglomerate renowned for its commitment to diversity and innovation. The company offers an immersive lifestyle experience across fashion, beauty, home, jewelry, watches, and food, embodying a joyful and creative commerce ethos. As an employer, Galeries Lafayette is dedicated to fostering an inclusive and dynamic work environment, where employees are encouraged to push the boundaries of traditional retail and deliver enchanting experiences to customers.

1. Conduct all operations related to welcoming, assisting, and selling to high-end international clientele to ensure satisfaction and loyalty.
2. Offer personalized services and create memorable fashion experiences as an ambassador of Galeries Lafayette's high-end services.
3. Establish privileged and confidential relationships with clients.
4. Foster client loyalty and manage a portfolio by contributing to the development of Galeries Lafayette's high-end client database.
5. Contribute to revenue growth by identifying potential clients eligible for Galeries Lafayette's services and ensuring their satisfaction.

1. Significant initial experience in sales or customer service.
2. Fluency in French, English, and Mandarin.

1. Mastery of luxury codes and recognized commercial aptitude.
2. Strong commercial acumen with a keen sense of customer relations and a pronounced interest in fashion.
3. Excellent diplomacy and discretion.
4. Organizational skills and responsiveness.
5. Ability to work effectively in a team and demonstrate cross-functional collaboration.

A significant initial experience in sales or customer service is required, particularly within the luxury sector.

Benefits include a fixed salary over 13 months, a vacation bonus, 80% coverage of transportation costs, profit-sharing and incentive bonuses, employee discounts, personalized onboarding, and dynamic career progression opportunities.

Galeries Lafayette prides itself on being a diverse and inclusive workplace, with a strong commitment to equality and anti-discrimination. The company has a vibrant community focused on diversity and inclusion, ensuring a welcoming environment for all employees across generations and backgrounds.