Galeries Lafayette Personal Shopper

Galeries Lafayette, a prestigious name in the world of luxury retail, is part of a dynamic group that embodies a lifestyle of fashion, beauty, home decor, jewelry, watches, and gourmet food. As a family-owned enterprise, the group is committed to inclusivity and diversity, boasting a workforce of 98 nationalities. Galeries Lafayette is renowned for its innovative retail experiences and dedication to customer enchantment, making it a leader in the industry.

1. Welcome high-end clientele in accordance with service protocols, promoting the store and its services.
2. Recruit new high-end clientele aligned with service expectations.
3. Prepare, execute, and finalize client journeys, including pre-sale consultations and product selection.
4. Conduct sales according to luxury protocols, offering tailored advice and solutions.
5. Ensure compliance with internal procedures, including merchandise loans and returns.
6. Facilitate remote client interactions through live shopping and distance sales.
7. Organize payment, tax refunds, and service arrangements as needed.
8. Maintain product condition and manage delivery preparations.
9. Provide personalized client relationships and develop client portfolios.
10. Report activity and client information, addressing any issues with management.

1. Academic background in Fashion and Styling.
2. Fluency in French, English, and Russian.
3. Experience in luxury retail sales.

1. Client-oriented mindset.
2. Expertise in fashion and trends.
3. Ability to build trust and offer personalized solutions.
4. Adaptability and action-oriented approach.
5. Proficiency in English; additional languages are advantageous.

Previous experience in luxury boutique sales is required.

Academic background in Fashion and Styling.

Fixed salary of €1,815 gross per month, with potential for variable compensation up to €237 gross per month, plus a 13th month bonus.

Benefits include a closure bonus, vacation bonus, profit-sharing, 80% transportation cost coverage, employee discounts, personalized onboarding, and diverse career paths.

Galeries Lafayette fosters an inclusive and supportive environment, committed to gender equality and diversity. The company encourages creativity and innovation, offering a vibrant workplace where every day presents new opportunities.