Galeries Lafayette Personal Shopper

Paris • France

Tuesday, March 4, 2025

Galeries Lafayette, a prestigious name in the luxury retail sector, is part of a larger conglomerate known for its commitment to diversity and innovation. The brand is synonymous with a vibrant lifestyle, offering a dynamic range of fashion, beauty, home, jewelry, watchmaking, and gourmet experiences. As an employer, Galeries Lafayette fosters a creative and inclusive environment where employees are encouraged to push the boundaries of commerce and customer engagement.

1. Conduct all operations related to welcoming, assisting, and executing sales to ensure the satisfaction and loyalty of high-end international clientele.
2. Provide personalized services and create memorable fashion experiences as a true ambassador of Galeries Lafayette's premium services.
3. Establish a privileged and confidential relationship with clients.
4. Foster client loyalty and manage a portfolio by contributing to the development of Galeries Lafayette's high-end client database.
5. Contribute to sales growth and identify potential clients eligible for Galeries Lafayette's services to ensure customer satisfaction.

1. Proven ability to develop trusting relationships with clients and provide personalized solutions.
2. Adaptability to various situations and a proactive approach.
3. Fluency in English is essential; proficiency in a third language is advantageous.

1. Customer-oriented mindset
2. Strong interpersonal and communication skills
3. Ability to adapt approach and behavior to different situations
4. Proficiency in English and an additional language

Experience in luxury retail or a similar customer-facing role is preferred.

Fixed remuneration over 13 months, aligned with experience and skills.

Benefits include a vacation bonus, 80% transportation cost coverage, profit-sharing schemes, employee discounts, personalized onboarding, and diverse career advancement opportunities.

Galeries Lafayette champions diversity with a workforce representing 98 nationalities. The company is dedicated to inclusivity, equality, and a supportive environment, as evidenced by its commitment to gender equality and the signing of the StOpE charter against everyday sexism.