Galeries Lafayette

Personal Shopper

Galeries Lafayette is a renowned lifestyle group offering a vibrant and creative retail experience in fashion, beauty, home, jewelry, watches, and food. The company is committed to innovation and customer enchantment, providing a dynamic environment where every day is different.

1. Conduct all operations related to welcoming, assisting, and selling to high-end international clientele.
2. Offer personalized services and create memorable fashion experiences as an ambassador of Galeries Lafayette's high-end services.
3. Establish privileged and confidential relationships with clients.
4. Foster client loyalty and manage a portfolio by contributing to the development of the high-end client database.
5. Contribute to sales growth and identify potential clients eligible for Galeries Lafayette services in-store.

1. Client-oriented with the ability to build trust and provide personalized solutions.
2. Adaptable and action-oriented with the ability to adjust approach and behavior as needed.
3. Fluent in English; proficiency in a third language is a plus.

1. Customer relationship management
2. Sales and negotiation
3. Adaptability
4. Multilingual communication

Experience in customer service or sales, particularly with high-end clientele, is preferred.

Fixed salary over 13 months, aligned with experience and skillsVacation bonus80% coverage of transportation costsProfit-sharing and participation bonusesDiscounts on purchases, combinable with ongoing promotionsPersonalized onboarding supportDynamic and diverse career path with internal promotion opportunities

Galeries Lafayette fosters an inclusive and diverse workplace, proud of its multicultural team representing 98 nationalities. The company is committed to equality and inclusivity, actively engaging in projects and actions to promote diversity and inclusion.