Galeries Lafayette Personal Shopper

Paris • France

Wednesday, November 13, 2024

Galeries Lafayette, a prestigious name in the realm of luxury retail, is part of a family-owned group renowned for its commitment to diversity and inclusion. With a presence that spans various lifestyle sectors including fashion, beauty, home, jewelry, watches, and food, Galeries Lafayette offers a dynamic environment where creativity and innovation thrive. The company is dedicated to providing enchanting shopping experiences and is committed to fostering an inclusive workplace that celebrates diversity, with 98 nationalities represented within the group.

1. Conduct all activities related to welcoming, assisting, and selling to high-end international clientele to ensure satisfaction and loyalty.
2. Offer personalized services and create memorable fashion experiences as an ambassador of Galeries Lafayette's High-End Services.
3. Establish privileged and confidential relationships with clients.
4. Foster client loyalty and manage a portfolio by contributing to the development of Galeries Lafayette's High-End client database.
5. Contribute to revenue growth by identifying potential clients eligible for Galeries Lafayette Services and ensuring their satisfaction.

1. Client-oriented mindset with a strong ability to build trust and provide personalized solutions.
2. Adaptability to various situations and action-oriented approach.
3. Fluency in English is essential; proficiency in a third language is advantageous.

1. Excellent interpersonal and communication skills.
2. Ability to adapt behavior and approach to suit different situations.
3. Strong problem-solving skills and ability to adjust strategies as needed.

Experience in a client-facing role within the luxury retail sector is preferred.

Fixed annual salary over 13 months, aligned with experience and skills.

Benefits include a vacation bonus, 80% coverage of transportation costs, performance-based bonuses, employee discounts, personalized onboarding, and dynamic career progression opportunities.

Galeries Lafayette fosters an inclusive and supportive culture, emphasizing diversity and equality. The company is committed to providing a welcoming environment for all employees, promoting gender equality, and combating everyday sexism through initiatives like the StOpE charter.