Galeries Lafayette Luxury Sales Associate

Roissy-en-France • France

Wednesday, June 25, 2025

The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French distributor of watches and fine jewelry, operating under esteemed brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the central purchasing entity for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, managing multi-brand watch spaces in 40 of these locations. With 70 retail outlets nationwide and an e-commerce platform, Louis Pion offers an extensive selection of watches and, more recently, jewelry, spanning over 60 brands from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands, both in urban settings and airports, through its network of 12 boutiques and online store. The division also operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Horlogerie Bijouterie division aims to captivate the curious, enthusiasts, and connoisseurs of watches and jewelry alike.

1. Provide personalized customer service to each client.
2. Listen to, guide, and advise clients in bespoke sales.
3. Showcase and highlight the excellence of products, introducing clients to exceptional pieces.
4. Ensure clienteling through privileged support using digital tools.
5. Expand the client portfolio and propose targeted CRM actions.
6. Actively participate in the daily operations of the boutique.
7. Manage and follow up on after-sales service.

1. Minimum of 1 year of successful experience in a similar role within the luxury service sector.
2. Fluent in French and English, with proficiency in a third language considered an asset.

1. Customer-oriented approach with the ability to build trust and provide tailored solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptability to various situations and openness to new challenges.

At least 1 year of experience in a similar luxury service role is required.

Fixed annual salary between €27,500 and €32,500 over 12.5 months, commensurate with experience and skills. Incentive-based variable compensation linked to boutique sales targets and individual performance.

Employee discounts on purchases, 100% Sunday work premium, fully covered parking card, meal vouchers, personalized onboarding, specific training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 and actively participates in initiatives like DuoDay. The organization is dedicated to reducing its environmental impact and promotes the recycling of used watches and jewelry across all sales points.