Galeries Lafayette Store Manager

Clermont-Ferrand • France

Tuesday, December 10, 2024

The Horlogerie Bijouterie branch of the Galeries Lafayette Group stands as the French leader in the distribution of watches and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. As the purchasing center for the jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, it also manages multi-brand watch spaces in 40 of these stores. Louis Pion, with 70 points of sale across France and an e-commerce platform, offers a wide selection of watches and jewelry from over 60 brands, while Galeries Lafayette-Royal Quartz provides access to more than 50 prestigious watch and jewelry brands. The branch also operates mono-brand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate watch and jewelry enthusiasts.

1. Develop and implement action plans to achieve commercial objectives as defined by the management, including brand positioning, revenue, margin, timelines, and service.
2. Monitor and drive performance indicators, both quantitative and qualitative.
3. Communicate the company's strategy to the team, translating it into clear, adapted, and measurable objectives.
4. Recruit, integrate, and train suitable profiles within the boutique.
5. Develop and coach the team through individual interviews, development committees, training, and the deployment of the sales ceremony.
6. Ensure the store is impeccably maintained and optimize the potential of each brand.
7. Ensure compliance with policies, procedures, and directives.
8. Supervise, organize, and coordinate all administrative management operations, including human resources, security, merchandise and monetary flow, stock control, and after-sales service.
9. Ensure adherence to social regulations.
10. Provide weekly reports to the Regional Director.
11. Embody the brand's values daily: customer passion, innovation audacity, collective commitment, and excellence pursuit.

1. Successful experience of at least 2 years in a similar role, ideally in the retail sector.
2. Managerial capabilities and natural leadership to motivate, develop, and unite a results-oriented team.

1. Passion for service, empathy, adaptability, exemplarity, versatility, and diplomacy.
2. Excellent organizational and analytical skills, with a constant pursuit of improvement and excellence.
3. Outstanding presentation and verbal and written communication skills.
4. Strong affinity for watch products.

A minimum of 2 years of successful experience in a similar role within the retail sector is required.

All positions are open to individuals with disabilities.

The company fosters a culture of customer passion, innovation, collective commitment, and a pursuit of excellence. It values adaptability, empathy, and a strong service orientation, encouraging a dynamic and inclusive work environment.