Galeries Lafayette Sales Associate

Le Chesnay • France

Tuesday, December 3, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor in the horology and jewelry sectors, represented through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. As the purchasing hub for jewelry and watch sectors across 57 department stores in France and Luxembourg, it operates multi-brand watch spaces in 40 of these locations. Louis Pion, with 70 retail outlets across France and an e-commerce platform, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, while also distributing its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online presence. Additionally, the division manages monobrand boutiques for renowned names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The division aims to captivate the hearts of watch and jewelry enthusiasts, from the curious to the passionate.

1. Welcome and assist customers, ensuring a premium shopping experience.
2. Advise clients and tailor recommendations to meet their needs.
3. Process sales transactions efficiently.
4. Promote the Louis Pion brand and contribute to sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess thorough knowledge of store offerings and present brands to customers.
7. Perform basic repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory assessments.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable to different situations and open to new challenges.

1. Excellent interpersonal and communication skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Ability to perform basic watch and jewelry repairs.

Previous experience in retail sales, preferably in the luxury or fashion sector, is desirable.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts on purchases, personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index score of 99/100 in 2023 and participates in initiatives like DuoDay. Environmental impact reduction policies are in place, and recycling of used watches and jewelry is encouraged across all retail locations.