Galeries Lafayette Sales Associate

Paris • France

Tuesday, February 13, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and fine jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for the jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these locations. With a network of 70 Louis Pion stores nationwide and an e-commerce platform, it offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, including its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online presence, complemented by bespoke jewelry creation services. Beyond its own brands, the division operates mono-brand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate watch and jewelry enthusiasts in urban settings.

1. Welcome and assist customers, ensuring a premium service experience.
2. Advise clients and tailor recommendations to meet their specific needs.
3. Handle transactions and manage the point of sale.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Familiarize with the store's offerings and effectively present brands to customers.
7. Perform simple on-site repairs (sizing, bracelet changes).
8. Oversee after-sales service and special order management.
9. Inspect deliveries and conduct inventory checks.
10. Showcase and highlight the jewelry selection.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach.
3. Adaptable to various situations and open to new challenges.

1. Strong customer service and interpersonal skills.
2. Effective communication and sales abilities.
3. Proficiency in managing sales transactions and inventory.
4. Ability to perform basic watch and jewelry repairs.

Previous experience in retail sales, preferably in the luxury or fashion sector, is advantageous.

Fixed salary over 12.5 months with performance-based variable pay.

Employees receive a discount on purchases, personalized onboarding, specific training in the watch and jewelry sector, and a dynamic career path.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index score of 99/100 as of 2023 and actively participates in initiatives like DuoDay. The company also implements policies to reduce environmental impact and promotes recycling of used watches and jewelry.