Galeries Lafayette Sales Associate

Orléans • France

Tuesday, November 26, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent leader in the French watch and jewelry retail sector, operating under renowned brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. With 70 Louis Pion retail locations and an e-commerce platform, it offers an extensive selection of over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online presence. The division also manages monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès, both in department stores and airports, aiming to captivate enthusiasts and connoisseurs of watches and jewelry alike.

1. Welcome and assist customers, ensuring a high level of service.
2. Advise clients and tailor arguments to meet their needs.
3. Handle transactions and ensure accurate payment processing.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess thorough knowledge of store offerings and present brands to clients.
7. Perform simple on-site repairs (sizing, bracelet changes).
8. Manage after-sales service and special order follow-ups.
9. Oversee deliveries and conduct inventory checks.

1. Customer-oriented with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven mindset.
3. Adaptable and open to new challenges.

1. Strong interpersonal and communication skills.
2. Ability to provide exceptional customer service.
3. Sales acumen and ability to promote brand effectively.
4. Organizational skills for inventory and store management.

Previous experience in retail sales, preferably within the luxury or fashion sector, is advantageous.

Fixed remuneration over 12.5 months with performance-based variable pay.

Employee discounts on purchases, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a strong gender equality index and actively participates in initiatives like DuoDay. Environmental sustainability is prioritized, with a focus on recycling used watches and jewelry across all retail locations.