Galeries Lafayette Sales Associate

Orleans • France

Tuesday, November 26, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. With 70 retail locations and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Additionally, Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands, with a presence in urban centers and airports. The division also operates monobrand boutiques for renowned names such as Cartier, Rolex, Omega, and Hermès.

1. Welcome and assist customers to ensure an exceptional client experience.
2. Advise clients and tailor recommendations to their needs.
3. Process sales transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of store offerings and brand presentations.
7. Handle simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory audits.
10. Highlight and promote our jewelry selection.

1. Customer-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable and open to new challenges.

1. Strong communication and interpersonal skills.
2. Sales acumen and ability to drive revenue.
3. Proficiency in inventory management and store operations.
4. Basic repair skills for watches and jewelry.

Previous experience in retail sales, preferably in the luxury sector, is advantageous.

Fixed salary over 12.5 months with performance-based variable remuneration.

Employee discounts, personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career development opportunities.

The company is committed to inclusivity, supporting individuals with disabilities, and promoting gender equality, as evidenced by a 99/100 gender equality index in 2023. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling programs for used watches and jewelry.