Galeries Lafayette Sales Associate

Nice • France

Tuesday, October 29, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and jewelry through its distinguished brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. It also manages multi-brand watch spaces in 40 of these stores. With 70 Louis Pion retail outlets across France and an e-commerce platform, it offers an extensive selection of watches and jewelry from over 60 brands, spanning from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and online presence. The division also operates mono-brand boutiques for renowned names such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès, both in department stores and airports. The division aims to captivate the curiosity and passion of watch and jewelry enthusiasts.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor recommendations to their needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of store offerings and effectively present brands to clients.
7. Perform simple on-site repairs (sizing, bracelet changes).
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory assessments.
10. Highlight and showcase jewelry selections with enthusiasm.

1. Client-oriented with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach and behavior in various situations.
4. Openness to new challenges.

1. Exceptional customer service and communication skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and inventory management.
4. Knowledge of watch and jewelry repair processes.

Previous experience in retail sales, particularly in luxury goods or fashion, is preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry industry, and dynamic career progression opportunities.

The company fosters a dynamic and supportive environment, encouraging long-term career development and offering numerous advancement opportunities within the Galeries Lafayette network.