Galeries Lafayette Sales Associate

Lyon • France

Monday, November 4, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor in the horology and jewelry sectors, represented by brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. Louis Pion, with its extensive network of 70 retail locations and an e-commerce platform, offers a diverse selection of watches and jewelry from over 60 brands, ranging from accessible to premium, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online store. The division also operates monobrand boutiques for luxury names such as Cartier, Rolex, Omega, and others, aiming to captivate enthusiasts and connoisseurs alike.

1. Welcome and assist customers, ensuring a premium client experience.
2. Advise clients and provide tailored solutions to meet their needs.
3. Handle transactions and manage the cash register.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Familiarize with store offerings and effectively present brands to customers.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special orders.
9. Oversee deliveries and conduct inventory checks.
10. Showcase and highlight jewelry selections.

1. Customer-oriented mindset with a strong ability to build trust and provide personalized solutions.
2. Action-oriented with a focus on achieving results and adapting to new challenges.

1. Excellent communication and interpersonal skills.
2. Strong sales and negotiation abilities.
3. Proficiency in handling transactions and managing inventory.
4. Ability to perform basic repairs and manage after-sales services.

Previous experience in retail sales, preferably within the luxury fashion or jewelry sector, is advantageous.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding support, specific training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index and actively participates in initiatives like DuoDay. The company also prioritizes environmental impact reduction and promotes recycling of used watches and jewelry.