Galeries Lafayette Sales Associate

Lyon • France

Wednesday, September 11, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. With 70 retail locations and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. The division also operates prestigious monobrand boutiques such as Cartier, Rolex, Omega, and others, catering to the discerning tastes of watch and jewelry enthusiasts.

1. Welcome and assist customers, ensuring a premium client experience.
2. Advise customers and provide tailored solutions to meet their needs.
3. Handle sales transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of the store's offerings and effectively present brands to customers.
7. Perform simple repairs on-site (e.g., resizing, bracelet changes).
8. Manage after-sales service and special order processing.
9. Oversee delivery checks and conduct inventory audits.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach.
3. Adaptability to various situations and openness to new challenges.

1. Strong interpersonal and communication skills.
2. Proficiency in sales techniques and customer service.
3. Ability to manage multiple tasks efficiently.
4. Detail-oriented with a focus on accuracy.

Previous experience in retail sales, preferably within the luxury sector, is advantageous.

Fixed salary over 12.5 months with performance-based variable compensation.

Employees enjoy discounts on purchases, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a gender equality index of 99/100 and actively participates in initiatives like DuoDay. The organization also prioritizes environmental sustainability and promotes recycling practices across its retail locations.