Galeries Lafayette Sales Associate

Paris • France

Tuesday, December 3, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across the 57 Galeries Lafayette department stores in France and Luxembourg, managing multi-brand watch spaces in 40 stores. Louis Pion, with 70 retail locations across France and an e-commerce platform, offers an extensive selection of watches and jewelry, including its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online presence. The division also operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports.

1. Welcome and assist customers, ensuring a premium client experience.
2. Advise clients and develop tailored arguments to meet their needs.
3. Handle transactions and payments efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly replenish displays.
6. Possess thorough knowledge of store offerings and present brands to clients.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory assessments.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach.
3. Adaptability to various situations and openness to new challenges.

1. Strong interpersonal and communication skills.
2. Sales and negotiation expertise.
3. Ability to perform basic repair tasks.
4. Proficiency in inventory management.

Previous experience in retail or customer service is preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in watch and jewelry retail, and a dynamic career path.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index and actively participates in initiatives like DuoDay. Environmental impact reduction and recycling of used watches and jewelry are prioritized across all retail locations.