Galeries Lafayette Sales Associate

France

Tuesday, December 3, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group is the leading French distributor of watches and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. The division operates as the purchasing center for jewelry and watch sectors for 57 Galeries Lafayette department stores in France and Luxembourg. With 70 retail outlets across France and an e-commerce site, Louis Pion offers a wide selection of watches and jewelry from over 60 brands, ranging from accessible to premium, while also distributing its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands in cities and airports, with 12 boutiques and an e-commerce site. The division also operates monobrand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports.

1. Welcome and assist customers
2. Advise customers and develop tailored arguments to meet their needs
3. Process payments
4. Promote the Louis Pion brand and increase sales
5. Maintain the store and create displays with regular restocking
6. Know the store's offerings and present the brands to customers
7. Handle simple repairs on-site (sizing, bracelet changes)
8. Manage after-sales service and special orders
9. Check deliveries and conduct inventories

1. Customer-oriented
2. Action-oriented and results-driven

1. Ability to build trustful relationships with customers
2. Adaptability to different situations
3. Openness to new challenges

Experience in retail or customer service is preferred.

Fixed salary over 12.5 monthsVariable compensation linked to sales performanceDiscount on purchasesPersonalized onboarding supportSpecific training in the watch and jewelry sectorDynamic career path

The company is committed to inclusivity, with all positions open to individuals with disabilities. It has a strong focus on gender equality and environmental impact reduction, encouraging recycling of used watches and jewelry. The role is based in Paris, France, at the Louis Pion store on rue de Rennes.