Galeries Lafayette Sales Associate

Paris • France

Tuesday, November 26, 2024

The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of watches and jewelry, operating under renowned brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, managing multi-brand watch spaces in 40 of these locations. Louis Pion, with its 70 retail outlets across France and an e-commerce platform, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, while also distributing its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its 12 boutiques and online store. Additionally, the division operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports. The Horlogerie Bijouterie division aims to captivate enthusiasts and connoisseurs of watches and jewelry alike.

1. Welcome and assist customers, ensuring a personalized experience.
2. Advise clients and tailor arguments to their needs.
3. Process transactions efficiently and accurately.
4. Promote the Louis Pion brand to enhance sales.
5. Maintain store presentation and regularly update displays.
6. Familiarize with store offerings and effectively present brands to customers.
7. Handle simple repairs on-site, such as resizing and bracelet changes.
8. Oversee after-sales service and special order follow-ups.
9. Manage deliveries and conduct inventory checks.
10. Highlight the jewelry selection with enthusiasm.

1. Customer-oriented with a strong ability to build trust and provide tailored solutions.
2. Action-oriented with a focus on achieving results.
3. Adaptable approach to varying situations and open to new challenges.

1. Excellent customer service and communication skills.
2. Strong sales and persuasion abilities.
3. Proficiency in handling transactions and inventory management.
4. Knowledge of watches and jewelry, including repair skills.

Previous experience in retail sales, preferably in the luxury or fashion sector.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It has achieved a gender equality index score of 99/100 in 2023 and participates in environmental impact reduction initiatives, including recycling used watches and jewelry.