Galeries Lafayette Sales Associate

Biarritz • France

Thursday, September 19, 2024

The Horlogerie Bijouterie division of the Galeries Lafayette Group stands as the preeminent French distributor in the watch and jewelry retail sector, operating under esteemed brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, managing multi-brand watch spaces in 40 of these locations. Louis Pion, with its 70 retail points across France and an e-commerce platform, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and online presence. The division also operates monobrand boutiques for luxury names such as Cartier, Rolex, Omega, and others, both in department stores and airports, aiming to captivate watch and jewelry enthusiasts.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor recommendations to their needs.
3. Handle transactions and ensure accurate payment processing.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess in-depth knowledge of store offerings and effectively present brands to clients.
7. Perform basic repairs on-site, such as resizing and bracelet changes.
8. Manage after-sales service and special orders.
9. Oversee delivery checks and conduct inventory counts.
10. Highlight and promote jewelry selections.

1. Customer-oriented mindset with a passion for retail.
2. Ability to build trustful relationships with clients.
3. Adaptability and action-oriented approach to achieve results.

1. Strong communication and interpersonal skills.
2. Sales acumen and ability to drive business growth.
3. Proficiency in handling transactions and inventory management.
4. Capability to perform basic watch and jewelry repairs.

Previous experience in retail or customer service is preferred.

Fixed salary over 12.5 months with performance-based variable pay.

Employee discounts, personalized onboarding, specialized training in the watch and jewelry industry, and a dynamic career path.

The company is committed to inclusivity, offering positions to individuals with disabilities and maintaining a high gender equality index. It actively participates in initiatives like DuoDay and implements policies to reduce environmental impact, including recycling programs for used watches and jewelry.