Galeries Lafayette

Sales Associate

The Watch and Jewelry Division of the Galeries Lafayette Group is the leading French distributor of watches and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. The division serves as the purchasing center for jewelry and watch sectors for the 57 Galeries Lafayette department stores in France and Luxembourg. It operates multi-brand watch spaces in 40 of these stores. With 70 Louis Pion stores across France and an e-commerce site, it offers a wide selection of watches and jewelry from over 60 brands, ranging from accessible to premium, including its own Louis Pion collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its 12 boutiques and e-commerce site. The division also operates mono-brand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports.

1. Welcome and assist customers
2. Advise customers and develop tailored arguments to meet their needs
3. Process transactions
4. Promote the Louis Pion brand and increase sales
5. Maintain store appearance and create displays with regular restocking
6. Know the store's offerings and present brands to customers
7. Perform simple repairs on-site (sizing, bracelet changes)
8. Handle and follow up on after-sales service and special orders
9. Check deliveries and conduct inventories

1. Customer-oriented
2. Action-oriented and results-driven
3. Adaptable to different situations
4. Preferably hold a diploma in watchmaking

1. Strong customer service skills
2. Ability to build trustful relationships with clients
3. Sales and promotional skills
4. Inventory management

Experience in retail sales, preferably in the watch or jewelry sector.

Fixed salary over 12.5 monthsVariable compensation based on sales performanceDiscount on purchasesPersonalized onboardingSpecific training in the watch and jewelry sectorDynamic career path with opportunities for advancement

The company is committed to inclusivity, with all positions open to individuals with disabilities. It has a strong focus on gender equality and environmental impact reduction. The workplace encourages recycling of used watches and jewelry.