Galeries Lafayette Sales Associate

Avant Cap • France

Wednesday, September 11, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French distributor of timepieces and jewelry, operating under esteemed banners such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. As the central purchasing hub for the jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, the division manages multi-brand watch spaces in 40 of these locations. With 70 Louis Pion outlets nationwide and a robust e-commerce platform, the brand offers an unparalleled selection of watches and jewelry, spanning over 60 brands from accessible to premium, alongside its proprietary collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and online presence. The division also operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès, catering to the discerning tastes of watch and jewelry enthusiasts.

1. Welcome and assist clients, ensuring a superior customer experience.
2. Advise clients and tailor recommendations to meet their specific needs.
3. Handle transactions efficiently and accurately.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and regularly update displays.
6. Possess comprehensive knowledge of store offerings and present brands effectively to customers.
7. Perform basic on-site repairs such as resizing and bracelet changes.
8. Manage after-sales service and special order follow-ups.
9. Oversee delivery checks and conduct inventory assessments.
10. Highlight and promote selected jewelry pieces.

1. Customer-oriented with strong interpersonal skills.
2. Action-oriented with a focus on achieving results.
3. Adaptable to various situations and open to new challenges.

1. Excellent communication and sales skills.
2. Proficiency in handling transactions and inventory management.
3. Ability to perform basic watch repairs and adjustments.
4. Strong brand promotion and marketing abilities.

Previous experience in retail sales, particularly in luxury goods, is preferred.

Fixed salary over 12.5 months with performance-based variable compensation.

Employee discounts, personalized onboarding support, specialized training in the watch and jewelry sector, and dynamic career progression opportunities.

The company fosters a culture of excellence and innovation, encouraging employees to develop their skills and advance within the organization. It values customer satisfaction and aims to inspire both curiosity and passion for watches and jewelry among its clientele.