Galeries Lafayette Sales Associate

ANNECY France

Wednesday, November 20, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group is the leading French distributor of watches and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. The division serves as the purchasing center for jewelry and watch sectors for the 57 Galeries Lafayette department stores in France and Luxembourg. It operates multi-brand watch spaces in 40 of these stores and has 70 Louis Pion retail locations across France, along with an e-commerce site. Louis Pion offers a wide selection of watches and jewelry from over 60 brands, ranging from accessible to premium, and distributes its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and an e-commerce site. The division also operates mono-brand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports.

1. Welcome and assist customers
2. Advise customers and develop tailored solutions
3. Process transactions
4. Promote the Louis Pion brand and increase sales
5. Maintain store appearance and manage displays
6. Know the store's offerings and present brands to customers
7. Handle simple repairs on-site (sizing, bracelet changes)
8. Manage after-sales service and special orders
9. Control deliveries and conduct inventories

1. Customer-oriented
2. Action-oriented and results-driven
3. Ability to build trustful relationships with customers
4. Adaptability to different situations
5. Openness to new challenges

Experience in customer service or sales is preferred.

Fixed salary over 12.5 monthsVariable compensation based on sales performanceDiscounts on purchasesPersonalized onboarding supportSpecific training in the watch and jewelry sectorDynamic career path with opportunities for advancement

The company is committed to inclusivity, with all positions open to individuals with disabilities. It has a strong focus on gender equality, environmental impact reduction, and recycling. The position is located in Annecy, France, within the Galeries Lafayette store.