Galeries Lafayette Sales Associate

Annecy • France

Wednesday, November 20, 2024

The Watch and Jewelry Division of the Galeries Lafayette Group stands as the preeminent French leader in the distribution of horology and jewelry through its esteemed brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. Serving as the purchasing hub for the jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg, the division also manages multi-brand watch spaces in 40 of these locations. Louis Pion, with its 70 retail outlets across France and an e-commerce platform, offers an extensive selection of watches and jewelry from over 60 brands, ranging from accessible to premium, alongside its own collections. Galeries Lafayette-Royal Quartz provides exclusive access to over 50 prestigious watch and jewelry brands through its network of 12 boutiques and online store. The division also operates monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports, aiming to captivate watch and jewelry enthusiasts.

1. Welcome and assist customers, ensuring a premium shopping experience.
2. Advise clients and tailor recommendations to their needs.
3. Process sales transactions efficiently.
4. Promote the Louis Pion brand and drive sales growth.
5. Maintain store presentation and manage regular stock replenishments.
6. Possess in-depth knowledge of store offerings and effectively present brands to customers.
7. Perform simple repairs on-site, such as resizing and bracelet changes.
8. Oversee after-sales service and special order management.
9. Manage deliveries and conduct inventory checks.

1. Customer-oriented mindset with a focus on building trust and providing personalized solutions.
2. Action-oriented with a results-driven approach.
3. Adaptability to varying situations and openness to new challenges.

1. Strong interpersonal and communication skills.
2. Proficiency in sales techniques and customer service.
3. Ability to perform basic watch repairs.
4. Inventory management skills.

Prior experience in retail sales, particularly in luxury or premium sectors, is preferred.

Fixed salary over 12.5 months with performance-based variable pay.

Employee discounts on purchases, personalized onboarding support, specialized training in the watch and jewelry industry, and dynamic career advancement opportunities.

The company is committed to inclusivity, with all positions open to individuals with disabilities. It boasts a high gender equality index and actively participates in initiatives like DuoDay. The organization prioritizes environmental sustainability and promotes recycling of used watches and jewelry.