Galeries Lafayette Leather Goods Sales Advisor

A luxury fashion house operating high-end boutiques and leather goods ateliers, part of the global luxury retail ecosystem. The employer emphasizes craftsmanship, exceptional client service and curated brand experiences typical of premier maisons in the sector.

1. Deliver personalised, high-touch client service to cultivate long-term relationships and maximise lifetime value.
2. Achieve and exceed individual and boutique sales targets through proactive clienteling and conversion of footfall.
3. Demonstrate deep product knowledge of leather goods, materials and care; advise clients on styling and aftercare.
4. Maintain boutique standards for visual merchandising, stock presentation and window displays in line with brand guidelines.
5. Manage point-of-sale transactions, returns and client records; ensure confidentiality and accuracy of client data.
6. Support inventory control, stock replenishment and back-of-house organisation; participate in stock counts.
7. Collaborate with the boutique team and sales management on promotions, private appointments and VIP events.

1. Proven aptitude for luxury retail sales and client relationship management.
2. Excellent interpersonal skills with a service-oriented, discreet demeanour appropriate for high-net-worth clients.
3. Fluent verbal communication and presentational ability; comfort speaking confidently about product manufacturing and materials.
4. Flexibility to work retail hours including evenings, weekends and peak retail periods.
5. Professional appearance and strong attention to detail.

1. Clienteling
2. Visual merchandising
3. Upselling and cross-selling
4. POS operation and cash handling
5. Product knowledge — leather goods and accessories

Typically 1–3 years of direct retail sales experience, preferably within luxury leather goods or accessories; demonstrated success in meeting sales targets and developing client portfolios.

High school diploma or vocational qualification in retail/commerce; higher education in fashion, luxury management or business is an asset.

The boutique environment emphasises meticulous craftsmanship, refined client service and a collaborative team spirit. Staff work within an elevated retail culture that values discretion, continuous learning and a direct connection to the Maison's heritage and product excellence.