Galeries Lafayette Key Account Manager Marketplace

Paris • France

Tuesday, December 9, 2025

Galeries Lafayette, a prominent name in the luxury retail sector, is part of a dynamic group that includes renowned brands such as La Redoute, Louis Pion, and Mauboussin. The company is celebrated for its vibrant and innovative approach to commerce, offering a diverse range of lifestyle products including fashion, beauty, home, jewelry, watches, and food. As an employer, Galeries Lafayette is committed to fostering an inclusive and responsible work environment, where creativity and employee well-being are paramount.

1. Develop and manage a portfolio of partner brands on the Marketplace.
2. Serve as the primary point of contact for business, operational, technical, and customer service matters.
3. Drive brand performance by identifying growth opportunities and analyzing results.
4. Ensure the quality of brand catalogs to provide a seamless and inspiring user experience.
5. Enhance customer experience by aligning brands with Galeries Lafayette's quality standards.
6. Manage customer complaints promptly to maintain an impeccable Marketplace experience.
7. Collaborate with a Junior Account Manager to highlight brands through commercial operations and trade marketing initiatives.
8. Support brands in aligning with the 'Go For Good' responsible engagement initiative.

1. Minimum of 2 years of successful experience in a Marketplace environment, either with a brand or operator.

1. Strong understanding of fashion and current trends.
2. Proficiency in technology and eagerness to adopt new innovations.
3. Ability to foster a positive and motivating team environment.
4. Customer-oriented with the ability to build trust and provide personalized experiences.
5. Proficiency in Mirakl and Google Analytics is a plus.

At least 2 years of experience in a Marketplace setting, with a focus on brand management and performance optimization.

Annual gross salary between €38,000 and €44,000, plus stimulating variable compensation.

Benefits include a 13-month fixed salary, employee discounts, 80% coverage of transportation costs, personalized onboarding, and diverse career development opportunities.

Galeries Lafayette is dedicated to creating an inclusive and supportive workplace, emphasizing equality, diversity, and sustainability. The company values creativity and encourages employees to imagine the unexpected while contributing to a more sustainable future. With a strong commitment to gender equality and diversity, Galeries Lafayette fosters an environment where all employees can thrive.