Galeries Lafayette Hospitality Intern

The Horlogerie Bijouterie Division of the Galeries Lafayette Group stands as the preeminent French distributor of watches and jewelry, operating under prestigious brands such as Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. This division serves as the purchasing hub for jewelry and watch sectors across 57 Galeries Lafayette department stores in France and Luxembourg. With a network of 70 retail locations and an e-commerce platform, Louis Pion offers an extensive selection of watches and jewelry, including its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 luxury watch and jewelry brands through its 12 boutiques and online presence, including bespoke jewelry services. Additionally, the division manages monobrand boutiques for Cartier, Rolex, Omega, Messika, Tudor, and Hermès.

1. Provide exceptional hospitality to both French and international clientele with discretion and respect.
2. Manage client wait times, provide information, and organize appointments.
3. Assist sales associates during product presentations.
4. Ensure client comfort by offering refreshments.
5. Observe and attentively respond to client requests.
6. Contribute to the boutique's setup and maintenance.
7. Learn and implement security protocols within the boutique.

1. Fluency in French and English; proficiency in a third language is advantageous.
2. Strong client orientation with the ability to build trustful relationships.
3. Team player with excellent interpersonal skills.

1. Customer service excellence
2. Effective communication
3. Team collaboration
4. Attention to detail

Previous experience in a customer-facing role is preferred but not required.

This internship is unpaid.

Personalized onboarding support and potential for future opportunities within the Galeries Lafayette Group.

The Galeries Lafayette Group is committed to inclusivity, boasting a near-perfect gender equality index and actively participating in initiatives like DuoDay. The company prioritizes environmental sustainability and encourages the recycling of watches and jewelry across its retail locations.