Galeries LafayetteWatchmaker - Rolex After-Sales Service
The Watchmaking and Jewelry Division of the Galeries Lafayette Group is the leading French distributor of watches and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. The division operates as the purchasing center for jewelry and watchmaking sectors for the 57 Galeries Lafayette department stores in France and Luxembourg. It also manages multi-brand watch spaces in 40 of these stores. With 70 retail outlets across France and an e-commerce site, Louis Pion offers a wide selection of watches and jewelry from over 60 brands, ranging from accessible to premium, while also distributing its own collections. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands with a network of 12 boutiques and an e-commerce site. The division also operates mono-brand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports.
- Diagnose and perform precise repairs on Rolex watches in accordance with brand standards.
- Conduct regular maintenance and complete overhauls to ensure proper functioning of watches.
- Collaborate with the after-sales service team to ensure quick service turnaround and transparent communication with clients.
- Maintain a high level of cleanliness, organization, and safety in the workshop.
- Diploma in watchmaking or equivalent experience in the field.
- Previous experience in the repair and maintenance of luxury watches, preferably specialized in Rolex watches.
- Excellent knowledge of mechanical movements and watch repair techniques.
- Ability to work independently and as part of a team.
- Customer-oriented with attention to detail and commitment to quality.
Previous experience in the repair and maintenance of luxury watches, with a specialization in Rolex watches preferred.
All positions are open to individuals with disabilities.
Located in Paris, the company fosters a culture of curiosity and passion for watches and jewelry, catering to enthusiasts and professionals alike.
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