Galeries Lafayette

Luxury Sales Advisor

The Watch and Jewelry Division of the Galeries Lafayette Group is the leading French distributor of watches and jewelry through its brands: Galeries Lafayette, Louis Pion, and Galeries Lafayette-Royal Quartz. It serves as the purchasing center for jewelry and watch sectors for 57 Galeries Lafayette department stores in France and Luxembourg. The division operates multi-brand watch spaces in 40 of these stores and has 70 Louis Pion retail locations across France, offering a wide selection of watches and jewelry from over 60 brands. Galeries Lafayette-Royal Quartz provides access to over 50 prestigious watch and jewelry brands through its 12 boutiques and e-commerce site, also offering custom jewelry creation services. The division also operates mono-brand boutiques such as Cartier, Rolex, Omega, Messika, Tudor, and Hermès in department stores and airports.

1. Sell exceptional products using appropriate sales techniques and ceremonial sales methods.
2. Provide personalized customer service to each client.
3. Listen, guide, and advise clients for a tailored sales experience.
4. Adapt to the needs and motivations of each client.
5. Showcase and highlight the excellence of products and introduce exceptional pieces.
6. Contribute to the store's sales growth and achieve team objectives.
7. Ensure customer satisfaction by creating a unique shopping experience.
8. Maintain client relationships through privileged support and digital tools.
9. Participate in exclusive events with clients and brands.
10. Develop a client book and propose targeted CRM actions.
11. Ensure the store's upkeep and organization.
12. Manage store operations and adhere to group and brand policies and procedures.

1. At least 3 years of experience in the luxury watch/jewelry sector.
2. Interest in the watch and jewelry sector.

1. Interpersonal skills for building strong internal and external relationships.
2. Fluent in English.
3. Dynamic, adaptable, with excellent presentation and service orientation.
4. High level of rigor and excellence.
5. Team spirit, curiosity, involvement, and enthusiasm.

At least 3 years of experience in the luxury watch/jewelry sector.

All positions are open to individuals with disabilities.

Located in the vibrant Marais district of Paris, the company embodies values such as customer passion, innovation, collective commitment, and a taste for excellence.