Galeries Lafayette Experienced Sales Advisor
A confidential luxury fashion house operating within the global luxury sector. The employer emphasizes craftsmanship, refined client relationships and a high-touch retail experience typical of premier maisons and major luxury groups.
- Deliver exceptional, personalised client service to a discerning luxury clientele, including clienteling and aftercare.
- Achieve and exceed individual and boutique sales targets through proactive prospecting and conversion.
- Manage client appointments, follow-ups and VIP lists using established CRM and clienteling routines.
- Present merchandise with exacting visual merchandising standards and maintain boutique aesthetics.
- Process transactions accurately and manage cash handling, POS operations and returns according to policy.
- Support stock management: receive deliveries, perform inventory counts and assist with replenishment.
- Collaborate with store management on initiatives, events and local marketing to drive footfall and brand awareness.
- Uphold brand image, product knowledge and compliance with service protocols and operational procedures.
- Proven track record in luxury or premium fashion retail, demonstrating consistent sales performance.
- Excellent interpersonal skills with a client‑first mentality and discretion handling high‑value relationships.
- Strong presentation and visual merchandising aptitude; attention to detail in store standards.
- Comfortable with retail systems and point‑of‑sale processes; numerate and organised.
- Availability to work retail hours including weekends, evenings and peak retail periods.
- Fluency in the local language is expected; additional languages are advantageous.
- Clienteling
- Luxury client service
- Visual merchandising
- Retail sales techniques
- POS operations
- Inventory and stock control
- Appointment management
- Upselling and cross‑selling
Minimum of 3 years' experience in luxury, high‑end or premium fashion retail, with demonstrable success in client acquisition and retention.
High school diploma or equivalent; vocational training in retail, fashion or service industries preferred.
This position is listed in Paris, Île-de-France, in France. Galeries Lafayette is actively recruiting for this and 4,079 other open jobs in France.
The employer cultivates a refined, client‑centric workplace where craftsmanship, elegance and attention to detail define daily work. The environment rewards commercial initiative, professionalism and a polished service ethos consistent with leading luxury maisons.
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