Galeries Lafayette

Customer Service Employee

Galeries Lafayette is a renowned lifestyle brand offering a joyful, creative, and committed retail experience. The company operates in various sectors including fashion, beauty, home, jewelry, watches, and food, aiming to enchant customers with innovative and unexpected experiences.

1. Welcome and assist customers in collaboration with the sales advisor.
2. Direct customer inquiries to the appropriate contacts based on the subject.
3. Provide answers and information about store life, including products, services, and loyalty programs.
4. Handle incoming calls in accordance with Galeries Lafayette's reception standards.
5. Perform specific cash transactions and refunds.

1. Customer-oriented mindset
2. Ability to build trustful relationships with customers
3. Action-oriented with enthusiasm for new challenges

Experience in customer service or a related field is preferred.

Fixed salary over 13 months, variable compensation, and advantageous transport cost coverage up to 80%.

Transport cost coverage up to 80%Meal vouchers

Galeries Lafayette is committed to diversity and inclusion, fostering a joyful and inclusive work environment. The company is located in Clermont-Ferrand, France, in the Auvergne region.