Galeries Lafayette Omnichannel Associate

Lyon • France

Thursday, November 7, 2024

Galeries Lafayette, a prestigious name in the world of retail, is part of a larger conglomerate known for its commitment to diversity and inclusion. The group boasts a vibrant and dynamic environment, offering a unique blend of lifestyle experiences across fashion, beauty, home, jewelry, watches, and food. As an employer, Galeries Lafayette provides a platform for creativity and innovation, encouraging its employees to redefine the boundaries of commerce and customer delight.

1. Ensure the timely and accurate replenishment of sales floor merchandise.
2. Sort and transport goods from storage to the sales floor, maintaining organization and order.
3. Conduct product labeling, tagging, and inventory counts, including stock returns and warehouse transfers.
4. Facilitate customer satisfaction by managing reserved products across digital sales channels and assisting with online orders.
5. Provide exceptional customer service, guiding clients on the sales floor and assisting with self-service purchases.
6. Collaborate with colleagues to support new team members and assist in cash handling and other services as needed.

1. Experience in logistics or a related field is advantageous.

1. Proficiency in technology and adaptability to new technological advancements.
2. Action-oriented with the ability to adapt to changing situations and handle unexpected challenges.
3. Strong sense of cooperation and ability to work with diverse stakeholders.
4. Attention to detail and organizational skills.

Prior experience in logistics or a related sector is considered beneficial.

Employees benefit from a variable compensation linked to store revenue and customer satisfaction metrics, a discount of up to 20% on purchases within the group, an 80% subsidy on public transport subscriptions, and personalized onboarding support.

Galeries Lafayette prides itself on being a diverse and inclusive workplace, with a commitment to equality and the promotion of a supportive environment. The company fosters a culture of creativity and innovation, encouraging employees to embrace change and contribute to the group's dynamic and joyful commercial spirit.