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Galeries Lafayette Digital Operations Project Intern
Galeries Lafayette, a prestigious name in the luxury retail sector, offers an unparalleled opportunity to be part of a dynamic and innovative environment. As a member of the Galeries Lafayette Group, which includes renowned brands such as La Redoute, Louis Pion, and Mauboussin, employees are immersed in a culture that values creativity, sustainability, and a commitment to excellence. The company is dedicated to redefining commerce and enhancing customer experiences across its diverse portfolio of fashion, beauty, home, jewelry, watchmaking, and food sectors.
- Participate in structuring e-commerce site projects for new markets.
- Prepare and facilitate scoping workshops with IT, business teams (logistics, customer service, marketing), and stores.
- Monitor deliverables and coordinate various stakeholders (schedules, reports, roadmaps, action tracking).
- Analyze the Quality Promise Experience to identify friction points in customer journeys and contribute to updating post-purchase tracking tools.
- Ensure cross-functional coordination among teams to propose optimizations for customer journeys or internal processes.
- Currently pursuing a Master's degree in Business School or equivalent, specializing in digital/e-commerce/project management or operations.
- Agility in learning and adapting to new challenges.
- Strong teamwork and collaboration skills.
- Experience in digital operations and project management with a customer-oriented focus.
A first experience in digital operations is preferred, with an interest in project management and customer-oriented operational topics.
Currently pursuing a Master's degree (Bac +4/5) in a relevant field.
Monthly gross salary: €1300 for Bac +4, €1500 for Bac +5.
Employees receive a discount on purchases, advantageous transportation cost coverage at 80%, two days of remote work per week, and a tailored Campus program to immerse in the company's culture.
Galeries Lafayette is committed to fostering an inclusive and sustainable workplace. The company emphasizes diversity, equality, and well-being, with a strong focus on responsible commerce and environmental stewardship. Over 60% of its managers are women, and the company actively supports employees with disabilities. Internal communities are dedicated to addressing issues of gender equality, LGBTQIA+ rights, socio-cultural diversity, and health & disability.

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