Galeries Lafayette Customer Service Associate

Velizy-Villacoublay • France

Wednesday, November 12, 2025

Galeries Lafayette, a distinguished name in the retail industry, offers a unique blend of fashion, beauty, home, jewelry, watchmaking, and food experiences. As part of a dynamic and creative lifestyle brand, Galeries Lafayette is committed to redefining the retail landscape with a joyful and engaging approach. The company is renowned for its commitment to diversity and inclusion, fostering an environment where employees from 98 nationalities thrive. As a family-owned group, Galeries Lafayette is dedicated to equality and inclusivity, actively promoting gender equality and combating everyday sexism.

1. Receive and verify merchandise deliveries for accuracy.
2. Ensure the department is well-stocked and attractively presented.
3. Implement and adjust product displays according to merchandising standards.
4. Welcome and advise customers, providing personalized solutions.
5. Perform cashier operations with precision and efficiency.

1. Customer-oriented with a strong ability to build trust and provide tailored solutions.
2. Adaptable and action-oriented, with a dynamic and organized approach.

1. Strong customer service skills
2. Excellent communication abilities
3. Proficiency in merchandising techniques
4. Attention to detail in cash handling
5. Ability to work in a fast-paced environment

Previous experience in retail or customer service is preferred.

A fixed salary over 13 months, starting at 1815 euros gross, with stimulating variable compensation.

Benefits include employee discounts, advantageous transportation coverage, personalized onboarding, and a dynamic career path with internal promotion opportunities.

Galeries Lafayette champions a culture of inclusivity and diversity, providing an environment where all generations and backgrounds are valued. The company is committed to gender equality and has taken significant steps to foster an inclusive workplace.