Galeries Lafayette Customer Service Associate

Roppenheim • France

Tuesday, September 2, 2025

Galeries Lafayette, a prestigious name in luxury retail, is part of a dynamic group that embodies a lifestyle of fashion, beauty, home, jewelry, and gourmet experiences. The company is renowned for its vibrant and creative approach to commerce, consistently pushing boundaries to enchant its clientele. As an employer, Galeries Lafayette offers a stimulating environment where diversity and inclusion are paramount, with a workforce representing 98 nationalities. The group is committed to providing an inclusive and supportive workplace, championing equality and diversity in all its forms.

1. Receive and verify merchandise deliveries for accuracy.
2. Ensure the department is well-stocked and visually appealing.
3. Implement and adjust product displays according to merchandising standards.
4. Greet and advise customers, providing personalized solutions.
5. Perform cashier operations with precision and efficiency.

1. Customer-oriented mindset with the ability to build trust and provide tailored solutions.
2. Adaptability and action-oriented approach to various situations.
3. Dynamic, organized, with a penchant for challenges and excellence.

1. Strong customer service skills.
2. Excellent communication abilities.
3. Proficiency in merchandising and inventory management.
4. Cash handling and point-of-sale system expertise.
5. Ability to work collaboratively in a team environment.

Experience in retail or customer service is preferred.

Fixed salary over 13 months, starting at 1801.80 euros gross, with additional variable incentives.

Benefits include employee discounts, advantageous transportation coverage, personalized onboarding, and diverse career advancement opportunities.

Galeries Lafayette fosters a culture of inclusivity and diversity, promoting a supportive environment where all employees, regardless of background, can thrive. The company is dedicated to gender equality and actively works to eliminate everyday sexism through initiatives such as the StOpE charter.