Galeries Lafayette Customer Service Associate

Carré Sénart • France

Monday, April 28, 2025

Galeries Lafayette, a renowned name in the luxury retail sector, offers a dynamic and engaging work environment. As part of a larger conglomerate, the brand is synonymous with innovation and creativity, providing employees with the opportunity to engage in a vibrant lifestyle industry encompassing fashion, beauty, home, jewelry, watches, and food. The company is committed to pushing the boundaries of commerce and enchanting its clientele, making it an ideal workplace for those seeking a lively and evolving career.

1. Welcome and assist customers, guiding them to the appropriate contacts and providing essential information about the store.
2. Promote services and loyalty programs to ensure customer engagement and satisfaction.
3. Handle transactions and specific requests, ensuring a seamless and enjoyable shopping experience.
4. Participate in commercial initiatives to enhance the store's appeal.

1. Customer-oriented mindset with the ability to build trustful relationships.
2. Adaptability to various situations and ability to adjust approach as needed.

1. Strong interpersonal and communication skills.
2. Ability to provide personalized solutions to customers.
3. Proficiency in managing transactions and customer requests.

Experience in customer service or retail environments is preferred.

A transparent fixed salary aligned with educational level and age.

Employees receive a discount on in-store purchases and an advantageous 80% coverage of transportation subscription costs.

Galeries Lafayette prides itself on its diverse workforce, representing 98 nationalities. The company champions inclusivity and equality, actively engaging in initiatives to combat everyday sexism and promote gender equality. Employees thrive in an inclusive and supportive environment, committed to diversity and inclusion.