Galeries Lafayette Customer Service Associate

Bordeaux • France

Wednesday, May 7, 2025

Galeries Lafayette, a prominent name in the world of retail, offers a vibrant and dynamic working environment. As part of a family-owned group, it is committed to diversity and inclusion, boasting a workforce that represents 98 nationalities. The group is dedicated to creating a joyful, creative, and engaging commercial experience across its various lifestyle sectors, including fashion, beauty, home, jewelry, watches, and food. Galeries Lafayette is a part of a larger conglomerate that includes brands such as La Redoute, Bazarchic, Louis Pion, Citynove, and Mauboussin.

1. Welcome and assist customers, guiding them to the appropriate contacts and providing essential store information.
2. Promote services and loyalty programs to enhance customer engagement and satisfaction.
3. Manage transactions and specific customer requests to ensure a seamless shopping experience.
4. Participate in commercial initiatives to boost store attractiveness.

1. Currently enrolled in a BTS NDRC program.

1. Customer-oriented with the ability to develop trustful relationships.
2. Adaptability to different situations and customer needs.
3. Strong communication and interpersonal skills.

No prior experience required, but a customer-oriented mindset is essential.

Currently pursuing a BTS NDRC.

Variable monthly remuneration.

A dynamic working environment with opportunities for long-term career growth within the Galeries Lafayette group.

Galeries Lafayette prides itself on fostering an inclusive and supportive workplace culture. The company is committed to gender equality and actively combats everyday sexism, having signed the StOpE charter in 2019. Employees are encouraged to embrace diversity and inclusivity, contributing to a welcoming atmosphere for all generations.