Galeries Lafayette Customer Service Advisor

Velizy-Villacoublay • France

Monday, December 1, 2025

Galeries Lafayette, a prestigious name in the retail industry, offers a vibrant and dynamic work environment. As part of a renowned conglomerate, the brand is synonymous with innovation and excellence in lifestyle sectors such as fashion, beauty, home, jewelry, watches, and gourmet food. Galeries Lafayette prides itself on being a joyful, creative, and committed commercial entity, continuously pushing the boundaries of retail to enchant its clientele.

1. Receive and verify the conformity of deliveries.
2. Ensure the department is well-stocked and presented.
3. Implement and rearrange products according to merchandising standards.
4. Welcome and advise customers.
5. Perform cash register operations.

1. Proven ability to build trustful relationships with customers.
2. Adaptability to various situations.
3. Dynamic and organized with a passion for challenges and excellence.

1. Customer-oriented mindset.
2. Strong communication skills.
3. Ability to adapt approach and behavior to different situations.

Previous experience in a customer-facing role in retail is preferred.

Fixed annual salary of 1815 euros gross over 13 months, with additional variable incentives.

Benefits include employee discounts, advantageous transportation coverage, personalized onboarding, and diverse career progression opportunities.

Galeries Lafayette is a family-oriented group that celebrates diversity with 98 nationalities represented within its workforce. The company is committed to inclusivity and equality, actively engaging in initiatives to combat everyday sexism and promote gender equality. The workplace is described as inclusive and supportive, fostering an environment where all generations can thrive.