Galeries Lafayette Customer Service Advisor

Vélizy-Villacoublay • France

Wednesday, May 14, 2025

Galeries Lafayette, a prestigious entity within the retail sector, offers a vibrant and dynamic work environment. As part of a family-owned group, it stands at the forefront of lifestyle commerce, encompassing fashion, beauty, home, jewelry, watchmaking, and food. The company is renowned for its commitment to creativity, inclusivity, and diversity, boasting a workforce that represents 98 nationalities. Galeries Lafayette is dedicated to fostering an inclusive workplace, actively promoting gender equality and combating everyday sexism.

1. Receive and verify merchandise deliveries for accuracy.
2. Ensure stock replenishment and maintain the presentation of the sales area.
3. Implement and re-implement products according to merchandising standards.
4. Greet and advise customers, providing personalized solutions.
5. Perform cashier operations with efficiency and accuracy.

1. Customer-oriented mindset with the ability to build trustful relationships.
2. Adaptability to various situations with a proactive and organized approach.
3. Dynamic and driven by challenges and excellence.

1. Strong customer service and interpersonal skills.
2. Ability to adapt and act promptly in diverse situations.
3. Organizational skills with attention to detail.

Previous experience in retail or customer service is preferred.

Fixed salary over 13 months, starting at 1801.80 euros gross, with stimulating variable compensation.

Employee discounts on purchases, advantageous transport cost coverage, personalized onboarding, and diverse career progression opportunities.

Galeries Lafayette champions a culture of inclusivity and diversity, fostering a supportive environment for all employees. The company is committed to gender equality and inclusivity, with initiatives that promote a respectful and engaging workplace.