Galeries Lafayette Customer Service Advisor

Roubaix • France

Tuesday, September 23, 2025

Galeries Lafayette, a prestigious name in the luxury retail sector, is synonymous with innovation and elegance. As part of a dynamic and diverse group, the company offers an inspiring work environment that celebrates creativity and inclusivity. With a presence in various lifestyle domains such as fashion, beauty, home, jewelry, watches, and food, Galeries Lafayette is committed to redefining the shopping experience for its clientele.

1. Receive and verify the conformity of deliveries.
2. Ensure the stocking and presentation of merchandise in the designated area.
3. Implement and re-implement products according to merchandising standards.
4. Welcome and advise customers with a focus on personalized service.
5. Conduct cash register operations with accuracy and efficiency.

1. Customer-oriented mindset with the ability to build trustful relationships.
2. Adaptability to various situations with a proactive approach.
3. Dynamic and organized with a passion for challenges and excellence.

1. Strong interpersonal and communication skills.
2. Proficiency in merchandising and inventory management.
3. Ability to work efficiently under pressure.
4. Attention to detail in cash handling and customer service.

Previous experience in retail or customer service is preferred.

Fixed salary over 13 months, with a stimulating variable component.

Benefits include employee discounts, advantageous transportation coverage, personalized onboarding, and diverse career development opportunities.

Galeries Lafayette fosters a culture of inclusivity and diversity, with a commitment to gender equality and a supportive environment for all employees. The company values creativity and encourages employees to contribute to an engaging and dynamic workplace.