Galeries Lafayette Customer Service Advisor

Roubaix • France

Friday, September 5, 2025

Galeries Lafayette, a prestigious name in the world of luxury retail, offers an unparalleled shopping experience that blends fashion, beauty, home, jewelry, watchmaking, and culinary delights. As part of a dynamic and creative lifestyle brand, employees are immersed in a vibrant environment where innovation and customer enchantment are at the forefront. Galeries Lafayette is committed to diversity and inclusion, fostering a workplace that celebrates various nationalities and backgrounds.

1. Receive and verify the conformity of deliveries.
2. Ensure the stocking and presentation of merchandise in the designated area.
3. Implement and re-implement products according to merchandising standards.
4. Welcome and advise customers with personalized solutions.
5. Conduct cash register operations with precision and enthusiasm.

1. Customer-oriented mindset with the ability to build trustful relationships.
2. Adaptability to various situations with a proactive approach.
3. Dynamic and organized with a passion for challenges and excellence.

1. Strong interpersonal and communication skills.
2. Proficiency in merchandising and stock management.
3. Ability to work efficiently in a fast-paced retail environment.

Previous experience in customer service or retail is preferred.

Competitive fixed salary over 13 months, complemented by a stimulating variable component.

Employees enjoy a discount on purchases, advantageous transportation coverage, personalized onboarding, and a dynamic career path with internal promotion opportunities.

Galeries Lafayette prides itself on being a family-oriented group that values inclusivity and diversity. The company is dedicated to creating an environment where all employees, regardless of gender or background, can thrive. It actively works towards gender equality and against everyday sexism.