Galeries Lafayette Client Advisor

Paris • France

Monday, December 16, 2024

Galeries Lafayette, a prominent entity within the retail sector, offers a dynamic environment that thrives on creativity and innovation. As part of a lifestyle conglomerate encompassing fashion, beauty, home, jewelry, watches, and food, Galeries Lafayette is committed to delivering joyful and engaging commerce experiences. The company is renowned for its vibrant and forward-thinking approach, constantly redefining the retail landscape.

1. Welcome and assist clients, ensuring the concierge service is impeccably maintained.
2. Facilitate client navigation within the store, providing comprehensive information about available services.
3. Promote and sell additional services and products, including gift cards, gift boxes, loyalty cards, financing options, gift list registrations, and delivery services.
4. Handle and follow up on various customer complaints to ensure satisfaction.

1. Proven professional experience in sales or customer service.
2. Fluency in French, English, and a third language.
3. Clean criminal record (B3).

1. Dynamic and proactive approach.
2. Strong customer relationship management.
3. Excellent teamwork capabilities.

Candidates must have a successful track record in sales or customer service.

Employment in a full-time, permanent position with opportunities for professional growth in a leading retail group.

Galeries Lafayette fosters a culture of creativity and engagement, encouraging employees to embrace the unexpected and contribute to a lively, ever-evolving retail environment. Each day presents new opportunities to innovate and delight customers.