Galeries Lafayette Customer Service Advisor

Le Havre • France

Friday, November 21, 2025

Galeries Lafayette, a renowned name in the luxury retail sector, offers a vibrant and dynamic work environment. As part of a family-owned group, the brand is committed to inclusivity and diversity, boasting a workforce representing 98 nationalities. The company is dedicated to creating enchanting shopping experiences across various lifestyle segments such as fashion, beauty, home, jewelry, watches, and food.

1. Receive and verify merchandise deliveries for accuracy.
2. Ensure stock levels and presentation of the department are maintained.
3. Implement and adjust product displays according to merchandising standards.
4. Welcome and advise customers with personalized solutions.
5. Perform cash register operations with accuracy and efficiency.

1. Customer-oriented mindset with a focus on building trust.
2. Ability to adapt to various situations and maintain a proactive approach.

1. Strong interpersonal and communication skills.
2. Organizational and multitasking abilities.
3. Proficiency in merchandising and inventory management.

Previous experience in retail or customer service is preferred.

Fixed salary of €1,815 gross over 13 months, with additional variable incentives.

Benefits include employee discounts, advantageous transportation coverage, personalized onboarding, and diverse career development opportunities.

Galeries Lafayette fosters an inclusive and supportive workplace culture, committed to gender equality and diversity. The company actively engages in initiatives to promote inclusivity and has a dedicated Diversity and Inclusion community.