Galeries Lafayette Customer Service Advisor

Grenoble • France

Wednesday, November 12, 2025

Galeries Lafayette, a prestigious name in the world of fashion and lifestyle, is synonymous with creativity, joy, and commitment. As part of a family-owned group, it boasts a diverse workforce representing 98 nationalities. The company is dedicated to inclusivity and equality, fostering an environment where all employees can thrive. Galeries Lafayette is renowned for its dynamic retail experiences, offering the latest trends across fashion, beauty, home, jewelry, watches, and food.

1. Receive and verify merchandise deliveries for accuracy.
2. Ensure proper stocking and presentation of merchandise in the designated area.
3. Implement and adjust product displays according to merchandising standards.
4. Welcome and advise customers, providing personalized solutions.
5. Conduct cash register operations efficiently.

1. Customer-oriented mindset with the ability to build trustful relationships.
2. Adaptability to various situations with a focus on action and results.

1. Strong organizational skills with a dynamic and proactive approach.
2. Excellent communication and interpersonal abilities.
3. Proficiency in cash handling and point-of-sale systems.

Experience in a customer-facing retail environment is preferred.

Fixed salary over 13 months, starting at 1815 euros gross, with performance-based variable compensation.

Employee discounts on purchases, advantageous transportation cost coverage, personalized onboarding support, and a dynamic career path with internal promotion opportunities.

Galeries Lafayette is committed to diversity and inclusion, creating an environment that supports equality and combats ordinary sexism. The company values a diverse workforce and promotes a culture of inclusivity and kindness, ensuring all employees feel valued and supported.