Galeries Lafayette

Customer Service Advisor

Galeries Lafayette is a leading lifestyle retailer offering a diverse range of products including fashion, beauty, home, jewelry, watches, and food. The company is known for its joyful, creative, and committed approach to commerce, providing customers with enchanting experiences both online and in-store.

1. Welcome and assist customers, ensuring excellent service and facilitating their orientation within the store.
2. Sell services and complementary products such as gift cards, gift boxes, loyalty cards, financing cards, gift list openings, and delivery services.
3. Handle and follow up on various customer complaints.

1. Successful professional experience in sales or customer service.
2. Fluent in French, English, and a third language.
3. Must present a clean criminal record (B3).

1. Dynamic and proactive.
2. Strong customer relationship skills.
3. Team spirit.

Experience in sales or customer service is required.

Located in Paris, the Galeries Lafayette offers a dynamic and ever-changing work environment where each day is different. The company encourages creativity and innovation.