Galeries Lafayette Client Advisor

Paris • France

Wednesday, February 28, 2024

Galeries Lafayette, a prestigious entity within the lifestyle retail sector, offers an exhilarating environment where fashion, beauty, home, jewelry, watches, and gourmet experiences converge. As part of this dynamic group, employees are encouraged to innovate and inspire, contributing to a vibrant and engaging commercial landscape. Joining Galeries Lafayette means becoming part of a forward-thinking company where each day presents new opportunities for creativity and customer engagement.

1. Welcome and provide information to clients, ensuring exceptional service standards are maintained.
2. Facilitate customer navigation within the store and offer assistance with the services available.
3. Promote and sell additional services and products, including gift cards, gift sets, loyalty cards, financing cards, gift list openings, and delivery services.
4. Manage and follow up on various customer complaints to ensure satisfaction.

1. Proven professional experience in sales or customer service.
2. Fluency in French, English, and a third language.
3. Clean criminal record (B3 extract).

1. Dynamic and proactive approach.
2. Strong customer relationship skills.
3. Excellent team spirit.

Candidates must have prior experience in sales or customer service roles.

Employees enjoy a stimulating work environment with opportunities for professional growth and development.

Galeries Lafayette fosters a culture of creativity and engagement, where employees are encouraged to challenge the status quo and delight customers with unexpected experiences. The company values diversity, innovation, and a commitment to excellence, making it a vibrant workplace for those passionate about retail and customer service.