Fresh Senior Manager, Key Accounts

Fresh, a distinguished brand within the LVMH conglomerate, is renowned for its innovative approach to beauty and skincare. As part of LVMH, Fresh benefits from the global prestige and resources of a leading luxury goods group. The company is committed to fostering an inclusive and dynamic work environment that encourages creativity and professional growth.

1. Cultivate and sustain robust relationships with key clients, understanding their business objectives and challenges.
2. Develop and implement strategic plans to drive growth and maximize revenue for key accounts.
3. Serve as the primary liaison between key clients and internal departments, ensuring seamless coordination across sales, marketing, product development, and customer support.
4. Identify and pursue opportunities for upselling, cross-selling, and expanding product offerings to key accounts.
5. Address client inquiries and resolve issues, proactively identifying solutions to meet client objectives.
6. Conduct regular business reviews, analyze key performance indicators, and report on account health and sales forecasts.
7. Negotiate contracts, pricing, and terms with key accounts.
8. Stay informed on industry trends, market developments, and competitor activities to refine account strategies.

1. Bachelor's degree in marketing, business administration, sales, or a related field preferred.
2. Minimum of 5 years in account management, sales, or sales planning with a proven track record of retaining and growing strategic accounts.
3. Exceptional interpersonal skills with the ability to build trust with clients.
4. Strong problem-solving skills and the ability to manage complaints effectively.

1. Excellent verbal and written communication skills, confident in leading reviews and negotiations.
2. Ability to develop effective customer strategies and translate data into actionable solutions.
3. Highly organized, self-motivated, and able to multitask and prioritize efficiently.
4. Familiarity with CRM systems and basic computer skills, including Microsoft Office Suite.

A minimum of 5 years in account management or sales, with a demonstrated ability to retain and grow strategic accounts.

Bachelor's degree in marketing, business administration, sales, or a related field is preferred.

The salary range for this role is $120,000 - $150,000 USD.

Fresh offers a comprehensive benefits package including training and development opportunities, mental health support, paid time off, fertility and family planning assistance, exclusive discounts, healthcare, and retirement benefits.

Fresh is committed to creating a warm and inspiring environment that celebrates diversity and fosters a spirit of belonging. The company values curiosity and collaboration, recognizing that differences strengthen the team.