Fresh Senior Manager, Creative Operations

Fresh, a distinguished member of the LVMH group, is renowned for its innovative approach to skincare, lip care, body care, and fragrance. As part of the world's leading luxury goods conglomerate, Fresh offers a dynamic and inspiring work environment that encourages creativity and excellence. The brand is committed to fostering a culture of inclusivity and professional growth, making it a coveted employer in the luxury beauty industry.

1. Own and continuously improve operational systems, workflows, and tools for Global VMSD and Packaging Design teams.
2. Manage project intake, prioritization, and assignment, ensuring alignment with business priorities and team capacity.
3. Lead end-to-end project lifecycle from brief through artwork release, protecting timelines, scope, and budgets.
4. Assess team capacity and balance workload across VMSD and Packaging to ensure realistic planning and resource utilization.
5. Identify project risks early, escalate appropriately, and implement mitigation plans to protect delivery.
6. Lead cross-functional project communication and creative review cadences to ensure alignment from concept through execution.
7. Serve as the operational bridge between Creative and cross-functional partners and global markets.
8. Track and manage annual budgets, including estimates, invoices, and purchase orders for Global & North America VMSD and packaging design.

1. Bachelor’s Degree or equivalent work experience in beauty, lifestyle, or fashion industry.
2. Minimum 7+ years in creative project management, Visual Merchandising, and/or Packaging Design.
3. Proven experience owning workflows, intake processes, prioritization, and capacity planning across creative teams.
4. Experience partnering with Purchasing, vendors, fabricators, and/or production partners to execute physical retail or packaging assets.
5. Understanding of artwork release processes, die lines, proofs, translations, and print production.

1. Proficient in project management platforms such as Workfront, Monday, or Asana.
2. Strong organizational and communication skills.
3. Ability to work autonomously and collaboratively in an entrepreneurial work environment.
4. Flexibility to collaborate across global time zones as needed.
5. Proficiency in Microsoft Office Suite; knowledge of 3D design programs & Adobe Creative Suite is a plus.

Minimum of 7 years in creative project management, with a focus on Visual Merchandising and/or Packaging Design.

Bachelor’s Degree or equivalent work experience in beauty, lifestyle, or fashion industry.

The salary range for this role is $115,000 - $145,000 USD.

Training & Development, Mental Health Support, Paid Time Off, Fertility and Family Planning, Fresh and LVMH Perks and Discounts, Health Care, Retirement Benefits.

Fresh is celebrated for its commitment to diversity and inclusion, fostering a workplace where employees feel welcomed, respected, and valued. The brand's culture is rooted in creativity, collaboration, and continuous improvement, making it an inspiring place to work.