Fresh Manager, Creative Operations

New York • USA

Thursday, December 18, 2025

Fresh, a distinguished member of the LVMH conglomerate, is a global leader in the beauty industry, renowned for its innovative skincare, lip care, body care, and fragrance products. Headquartered in New York City, Fresh is committed to creating an inspiring workplace environment that fosters creativity and professional growth. As part of the LVMH family, Fresh benefits from a vast network of luxury brands, offering unparalleled opportunities for career advancement and personal development.

1. Oversee daily operations for social and digital creative processes, including intake, briefing, timelines, approvals, and delivery.
2. Develop and implement efficient end-to-end workflows for creative projects, ensuring rapid turnaround while maintaining content quality.
3. Coordinate e-commerce, social, and campaign calendars to streamline project execution.
4. Serve as the primary liaison between Global Creative, cross-functional partners, and external vendors.
5. Facilitate cross-functional communication, providing status updates, identifying roadblocks, and ensuring stakeholder alignment.
6. Negotiate contracts and manage timelines with external content creators and vendors.
7. Manage the annual social budget to meet creative needs, including social shoots and outsourced content creation.
8. Lead weekly status meetings, kick-offs, and creative reviews with cross-functional teams.
9. Utilize Workfront to manage project timelines and resource allocation.
10. Stay informed on new creative outputs in AI creation and production versioning.
11. Act as a change leader in a dynamic environment.
12. Support broader creative projects as the brand evolves.

1. Bachelor's degree or equivalent work experience.
2. 4-7 years of experience in creative operations or production, preferably in the beauty or fashion industry.
3. Experience managing graphic designers through digital or social project lifecycles.

1. Proficiency in project management platforms such as Workfront, Monday, or Asana.
2. Strong organizational and problem-solving skills.
3. Excellent verbal, interpersonal, and written communication skills.
4. Proficiency in Microsoft Excel, Word, PowerPoint, and creative applications like Adobe Creative Suite and Figma.
5. Ability to thrive in a fast-paced, ever-changing environment.

Minimum 3 years of experience in creative operations or production, with a preference for experience in the beauty or fashion industry.

Bachelor's degree or equivalent work experience required.

The salary range for this role is $105,000 - $125,000 USD.

Comprehensive benefits package including medical, dental, and vision coverage, 401k with company match, paid parental leave, fertility and family planning support, mental health support, and generous paid time off.

Fresh fosters a culture of inclusivity and diversity, celebrating differences and encouraging collaboration and curiosity. The company is dedicated to creating a professional environment where all employees feel valued and respected, contributing to a dynamic and innovative workplace.