Fresh Beauty Consultant

Sheffield • UK

Monday, March 10, 2025

Fresh is a distinguished luxury skincare brand renowned for its innovative fusion of natural ingredients with traditional beauty rituals, delivering a unique and indulgent sensorial experience. As part of the esteemed LVMH group, Fresh benefits from the conglomerate's expansive resources and commitment to excellence in the luxury sector.

1. Initiate contact with customers and welcome them both at the counter and through proactive engagement.
2. Proactively sell Fresh products and provide a luxury standard of service to customers.
3. Link sell across product categories to increase average transaction value and units.
4. Uphold customer service and training standards in the store, exemplifying excellence in customer service.
5. Demonstrate humility, kindness, and genuine interest in each individual customer.
6. Be knowledgeable about all Fresh products and propose personalized solutions to clients.
7. Demonstrate products on clients through flash mini-facials and explain the benefits confidently.
8. Ensure a luxury level of service is delivered to customers to develop loyalty.
9. Maintain merchandise in accordance with the company’s visual presentation standards.
10. Participate in upholding the brand aesthetic in all merchandising activities.
11. Exhibit pride through positive demeanor, body language, and personal presentation.
12. Embrace and commit to all training tools provided, including service excellence and product knowledge.
13. Demonstrate professional etiquette through integrity, honesty, and respect for others.

1. Independent, self-motivated, and energetic
2. Knowledgeable about skincare products and trends
3. Driven and results-oriented
4. Confident and able to approach customers with ease
5. Flexible in working hours

Beginner level experience in a customer-facing role, preferably within the beauty or luxury retail sector.

Employees enjoy the opportunity to work within a prestigious luxury brand, with access to comprehensive training programs and potential career advancement within the LVMH group.

Fresh fosters a culture of innovation and excellence, where employees are encouraged to embody the brand's core values and contribute to a luxurious and personalized customer experience. The workplace is dynamic and supportive, promoting both individual growth and team collaboration.