Fresh Beauty Consultant

Manchester • UK

Monday, March 10, 2025

Fresh is a distinguished luxury skincare brand renowned for its innovative fusion of natural ingredients with traditional beauty rituals, creating an unparalleled sensorial experience. As part of the prestigious LVMH group, Fresh benefits from the conglomerate's extensive resources and global reach, offering employees a dynamic and supportive environment in the luxury beauty sector.

1. Initiate contact with customers and welcome them at the counter and through traffic stopping.
2. Proactively sell Fresh products and provide a luxury standard of service to customers.
3. Link sell across product categories to increase average transaction value and units.
4. Uphold customer service and training standards in the store, exemplifying excellence in customer service responsibilities.
5. Express humility, kindness, and genuine interest in individuals.
6. Be knowledgeable on all Fresh products and propose personalized products to clients, overcoming objections confidently.
7. Demonstrate products on clients through flash mini-facials and explain the benefits of each product.
8. Ensure a luxury level of service is delivered to customers and develop customer loyalty.
9. Maintain merchandise in accordance with the company’s visual presentation standards.
10. Participate in upholding the brand aesthetic in all merchandising activities including stock maintenance and floor changeovers.
11. Exhibit pride through positive demeanor, body language, and personal presentation.
12. Embrace, action, and commit to all training tools provided.
13. Demonstrate professional etiquette through integrity, honesty, and respect for others.

1. Independent, self-motivated, and energetic.
2. Knowledgeable on skincare products and trends.
3. Driven and results-oriented.
4. Confident and able to approach customers with ease.
5. Able to work flexible hours.

1. Customer service excellence
2. Product knowledge
3. Sales acumen
4. Communication skills
5. Merchandising skills

Beginner level experience in beauty or retail sales is required.

Employees enjoy a supportive work environment with opportunities for professional growth within the luxury beauty sector.

Fresh fosters a culture of innovation and excellence, encouraging employees to embody the brand's core values of integrity, respect, and passion for skincare. The workplace is dynamic and supportive, providing ample opportunities for professional development within the luxury beauty industry.