Fred Sales Supervisor
Fred, a distinguished name in the luxury jewelry sector, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As a member of this prestigious conglomerate, Fred offers an enriching environment that fosters creativity and professional growth, providing employees with the opportunity to be part of a global leader in luxury goods.
- Develop every sales opportunity and deliver exceptional customer service.
- Perform daily CRM activities, including collecting prospective client contact details and managing client relationships.
- Adhere to all sales and operational processes as per company policies.
- Conduct daily stock takes and prepare sales reports.
- Supervise daily operations and assist in managing the team.
- Address customer inquiries, complaints, and aftersales service.
- Facilitate the integration of new team members and assist the Boutique Manager in assigning responsibilities.
- Lead the team to ensure adherence to service standards and support team development.
- Collaborate with the marketing team to support events, activities, and visual merchandising changes.
- Maintain optimal boutique conditions, ensuring cleanliness, safety, and security.
- Minimum of 3 years of experience in retail operations, preferably in the jewelry or high-end luxury retail industry.
- Proven track record in sales and customer service.
- Strong communication and interpersonal skills.
- Demonstrated ability to lead and motivate a team.
- Sales and result-oriented mindset.
- Excellent customer service skills.
- Strong communication and interpersonal abilities.
- Self-motivation and team collaboration.
- Integrity, ethics, and values-driven approach.
At least 4-5 years of experience in retail operations within the jewelry or luxury retail sector.
Fred offers a dynamic work environment with opportunities for career advancement within the LVMH Group, along with competitive benefits and a supportive team culture.
Fred fosters a collaborative and innovative workplace culture, emphasizing teamwork, creativity, and excellence. As part of the LVMH Group, employees benefit from a diverse and inclusive environment that encourages professional development and personal growth.
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