Fred Sales Associate

Fukuoka • Japan

Friday, April 18, 2025

Fred, a distinguished name in the realm of modern jewelry, is renowned for its audacious and vibrant designs. As part of the prestigious LVMH Group, Fred offers a unique opportunity to work within a global leader in luxury goods, providing an enriching environment for career growth and development.

1. Engage in customer service and sales, extracting customer preferences and lifestyle details to offer personalized service and build long-term relationships.
2. Manage and maintain customer lists, utilizing conversations to enhance future interactions and provide personalized services, including sending birthday cards and handwritten letters.
3. Arrange in-store displays and manage backroom operations in accordance with brand guidelines, ensuring product appeal and efficient inventory management.
4. Handle repair requests, ensuring products are maintained and repaired to uphold long-term customer satisfaction.

1. High school diploma or equivalent
2. Experience in customer service

1. Proficiency in customer engagement and relationship building
2. Ability to manage inventory and store displays
3. Competence in handling repair and maintenance requests
4. Multilingual abilities in English or Chinese are advantageous

Previous experience in customer service is required. Experience in selling luxury goods such as jewelry, watches, or high-end fashion is preferred. Candidates with experience in managing stores or sales teams will be considered for management roles.

High school diploma or equivalent

Employees enjoy a comprehensive benefits package, including opportunities for career advancement within the LVMH Group, a leader in the luxury sector.

Fred fosters a culture of innovation and excellence, encouraging employees to deliver personalized service that resonates with customers. The workplace is dynamic, with a focus on professional growth and maintaining the brand's esteemed reputation.